Tate Tanglewood - Houston, Texas

nicolle G.

Mala administración siempre la están cambiando las personas no duran trabajando ahí y eso hace que se pierda información valiosa . Teníamos un storage compartido y la nueva administración no supo de quien era así que lo desocuparon y nadie responde además cero atención a el público.Vivimos dos años ahí y gracias a Dios ya se terminó el contrato nunca funcionaron los elevadores. Como la gente tiene que usar más las escalera los pasillos y escaleras están llenos de comida se que esto es de cultura de cada persona pero la basura que tira la gente puede durar meses y TATE no le presta atención a esos detalles. El mantenimiento puede durarár hasta un mes en ir y resolver tu solicitud. La inseguridad es alarmante nos rompieron el vidrio en dos ocaciones y robaron en nuestro storage PORFAVOR NO VIVAN AQUÍ lo peor! Aparte siempre ahí ratas rondando la propiedad y no limpian la piscina

sandra P.

Despues de vivir aqui los apartamentos han cambiado poco a poco. El nuevo jefe de mantenimiento esta atendiendo con sus compñeros las llamadas a mi apartamento entro y areglaron los daños que teniamos meses llamando y nunca llegaban recibian nuestro llamado y nunca aparecian nos dejaban al olvido como si vivieramos en vencindarios bajos y por el precio que pagamos nos merecemos una buena atención al cliente. Espero que sigan asi y grasias a mantenimiento por su mejoria eso nos demuestra que somos lo mas importante para la propiedad.... la atención al cliente esta mejorando gracias al supervisor por tenernos como su prioridad.

LISET S.

Son unos estafadores!! Te dicen que puedes aplicar solo con pasaporte y después que aplicas y pagas los fee te piden requisitos extra difíciles para negarte y quedarse con el dinero!! Ladrones, no alquiles nunca allí!! 😡😡😡😡😡😡

Mary M.

lamentablemente el primer contacto que tienes al llegar al complejo es con el staff de la oficina. y es el peor! groseros, desagradables, desatentos y sin ganas de trabajar. No merecen ni una estrella. es necesario darle entrenamiento de atención al público a sus empleados. 0% recomendado.

Patricia R.

Un complejo moderno, céntrico a solo minutos de Galleria Mall, muy buen mantenimiento, áreas comunes siempre limpias y ordenadas con rampas para sillas de ruedas , vecindario multicultural,callado es un complejo acogedor y seguro .
Personal amable y profecional.

Yely M.

Amo vivir aquí la mejor experiencia

Alfredo S.

Quiero ir de nuevo

Luis E. D.

I lived at Tate at Tanglewood for two years, and unfortunately, I cannot recommend this place. There were a number of ongoing issues that management failed to address properly.

First off, dog poop and pee in the hallways was a recurring problem. I even saw a resident let his dog poop right in front of the lobby elevator without cleaning it up. The hallways often had a nasty smell as a result. Also, since the hallways are carpeted, the valet trash pickup service often left traces of nasty fluid that dripped from the bins, which would just stay soaked into the carpet.

To make matters worse, there was always a rotten smell coming from the trash bins at the H-E-B next door. The odor would drift over and just add to the unpleasant atmosphere, especially in the parking area.

The elevators were constantly malfunctioning, especially the one in the garage. It was out of service for over half a year! Despite endless emails from management saying they had contacted the vendor and repairs were “coming soon,” it never got fixed while I lived there. Good luck if you're on the 5th floor, which they call “exclusive” access. Exclusive? No, it’s a nightmare when the only elevator stops working, and you’re left hauling groceries or boxes up and down stairs because there’s no access from the garage. And speaking of the 5th floor, the water pressure was terrible. It made daily tasks frustrating, and management did nothing to fix it despite complaints. You'll regret choosing the 5th floor if you're thinking about it.

The gym was another problem. Equipment was often broken, dumbbells were stolen, and the A/C didn’t work, making it unbearably hot. The restrooms on the first floor also had a terrible smell. Fire alarms would go off randomly in the middle of the night for couple nights straight.

Another bit issue was the Luxer Delivery System. It’s advertised as a secure way to receive packages, but in reality, it’s just a small room that’s supposed to be locked. However, residents often leave the door open, and delivery drivers just drop all the packages inside together. Anyone in the community has access to this room, and the door frequently doesn’t work properly - either is broken or the ventilation system keeps it open. I had a package go missing because of this poor setup.

Additionally, make sure to check your apartment very well before moving in. When I moved in, I found a bunch of junk, including a syringe under my washer. They do not properly clean the units before leasing them out, which was really concerning.

Now, for the worst part: insurance policy charges. I kept getting charged $15 every month because management failed to upload my insurance policy to their system. Even though I had submitted it as requested via email, they kept claiming the issue was resolved, but the charge kept showing up. I personally went to the office multiple times and was told the problem was taken care of – but it wasn’t. After over a year of being charged incorrectly, I had to involve the Houston Apartment Association. Magically, once they stepped in, management admitted they were wrong and promised a refund. But even then, I had to follow up again for over a month before they processed it.

If you're considering moving in, check your charges. I know I wasn’t the only one with this issue, and who knows how many others are unaware they’re being wrongly charged. It’s frustrating to have to fight for basic competence from the management team.

Think twice before moving into Tate at Tanglewood. Read reviews by previous or current residents so you get an idea of what it is like to live there. 5* reviews for touring it’s not what you want to look at. The issues are real, and the management simply doesn’t seem to care until outside pressure is applied.