The True Products - College Park, Georgia

Shan Thomas

I am extremely disappointed with my recent experience with True Products and the 3 owners, who I met with a month ago in person at their College Park warehouse. As a marketing professional, I pride myself on offering expert insights and creative strategies to help businesses grow. After spending hours consulting with all the owners AND their team on ways to improve their marketing strategy, customer experience, and website functionality, they decided to take my intellectual property and ideas without hiring me for the work. ?

Per Mr. Maliq’s request after the meeting, I provided detailed mock-ups and marketing implementation strategies in good faith (and a hand shake), only to find out that they passed my work to another designer, implementing the very ideas I created without my consent or any form of payment, which I gave them every opportunity to be fair. I offered to settle for at least the design fee.

I take full responsibility for the loss as I extended trust without a contract. I saw three older men who looked like they could use someone that would take the level of care that I provide willingly to all clients and have been for over 15+ years.

This type of unethical and unprofessional behavior is unacceptable, especially to small business owners like myself who invest time and effort into helping other businesses succeed. I caution other entrepreneurs and small businesses to be wary when dealing with True Products as their business practices show a lack of integrity, honesty, and respect for the intellectual property of others. I only share my experience with the hope that sharing my disappointment helps prevent this from happening to anyone else.

T S

I've been using these detergent products for months! Clothes smell great and stains removed. Love that this is a black owned company, I can't wait to try the dryer sheets.

Follow up, the dryer sheet are also amazing!

Mirlesna Azor-Sterlin

I decided to replace my laundry detergent with a black owned brand and chose the true products after hearing a coworker talked about it. I have been ordering since September 2020. I typically buy the 101 load and it lasts me about 3-4 months which i like a lot.
Shipping is typically fast too.
I’m glad it’s working out for our family.

Siedah Holmes

I'm a repeat customer of this BLACK OWNED company. The scent smells fresh, not overbearing, and does the job right! I also like their fabric softener and it pairs nicely with the laundry detergent. I'm thankful for their merchandise because they're one of the first companies I chose when getting rid of chemical products in the house. Keep your formula the same guys. You're doing amazing

Addrianne Humphrey

Great products. Smell amazing, gets stains out even oil if you use it right away. Fabric softener is nice. I've been a regular customer for a year now and plan on continuing to buy from this company. Only down fall is I have to order it online. Can't find it on the shelf in the store in California or Washington.

Felicia Kemp

We started using True Products laundry soap and fabric softener about 3 years ago and never looked back. Works great in my high energy appliances, leaves everything soft and clean. Love the subtle smell of the fabric softener!

Melany LR

I've been using True products for about a year now. I switched from Tide and Downy, wanting to buy from a small business.. They clean our clothed really well and I enjoy the mild, fresh scent of the lavender. I line dry my clothes and the fabric softener has even my towels coming off the line soft.

There are no stores near me so I buy online, shipping is pretty quick.

Melokule Kumalo

I am deeply impressed by the quality of these products. I am on my 16th order with no negative issues whatsoever. I wanted to see how things would go if I placed 25 orders direct. So far, so good. I highly recommend this company and its products to "anyone."
As for those claiming to want to support Black Owned Businesses but have an issue with this company; I have a question.....If things don't work out for you with a "white owned" business, do you revert back to a Black owned business or do you just find another white owned business to patronize?

I for one will stay with my community ride or die. If we provide a product that I need and can have access to, I will buy it from US. I will also provide feedback to business owners that I have a problem with as I want them to get better and deliver to my standards and expectations. True freedom and equality can only come through economic empowerment! Ubuntu, Ma'at, Ase'